HealPros

About

HealPros is a leading healthcare services provider based in Atlanta, Georgia, specializing in comprehensive care coordination and in-home healthcare solutions. Since 2017, the company has transformed healthcare delivery through its innovative Care Access Pros (CAPs) program, completing nearly 380,000 in-home visits nationwide. HealPros serves health plans and provider groups across the United States, conducting over 4 million member calls annually to support individuals with chronic health conditions. The company maintains HITRUST certification since 2016 and has achieved a 99% overall score in compliance audits, demonstrating its commitment to security and regulatory excellence. Through HealPros University, the organization provides specialized training to Care Access Pros and Care Connection Specialists, resulting in an exceptionally low turnover rate of less than 5% among its national network of care professionals. HealPros distinguishes itself through its comprehensive approach to healthcare support, going beyond traditional gap closure to build lasting trust with members and healthcare partners. Their Care Access Pros are trained to recognize and respond to life-threatening situations while providing thorough documentation and seamless information sharing with healthcare providers. With a vision to transform millions of lives each year, HealPros continues to expand its nationwide presence from its Atlanta headquarters.